Terms & Conditions for Partaking in Services with Furry Kidz Pet Services


• By viewing this website you hereby acknowledge that you have read and accept the following Protection of Personal Information (POPI) disclaimer.
• The Agency shall take all reasonable measures to protect the personal information of users and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Promotion of Access to Information Act, Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act, Act 4 of 2013 (“POPI”).
• The PAIA and POPI Acts are available online at www.gov.za/documents/acts.
• The amendments listed on www.acts.co.za may be viewed at
• www.acts.co.za/prom_of_access_to_info/index.html • www.acts.co.za/protection-of-personal-information-act-2013/index.html • According to these definitions, personal information refers to information that identifies or relates specifically to you, for example, your name, age, gender, identity number and your email address.
• The Agency collects, stores and uses the User’s information primarily for the following purposes:
• To communicate requested information to the User • To provide services to the User as requested by the User • To authenticate the User • To provide the User with access to restricted pages on this website • To compile non-personal statistical information about browsing habits, click patterns and access to the Agency’s website • Whenever you use petroleumagencysa.com, complete an application form, contact us electronically or use one of the services or facilities offered by us, we will collect your personal information.
• The information we maintain concerning our clients is stored in databases that have built-in safeguards to ensure its privacy and confidentiality.
• The Agency accepts no liability whatsoever for any loss, damage (whether direct, indirect, special or consequential) and/or expenses of any nature whatsoever which may arise as a result of, or which may be attributable directly or indirectly from information made available on these pages or links, or actions or transaction resulting therefrom.
• The Laws of the Republic of South Africa will govern all terms and conditions of any products and services contained in these pages. Should you request products or services through furrykidz.co.za you hereby consent and submit to the jurisdiction of the South African courts in regard to all proceedings, actions, applications or the like instituted by each party against the other, and in any way arising from any stated terms and conditions.

Daycare & Boarding Pet Care Agreement & Medical Release

• I understand that Furry Kidz has relied upon my representation in admitting my dog for services at their facility, I confirm that my dog is in good health, and has not injured or shown aggression or threatening behaviour to any other person or dog.
• I further understand that I am solely responsible, financially or otherwise, for any harm or damage caused by my dog to any other dog, human or property while my dog is attending any services provided by Furry Kidz.
• Whilst all reasonable care and precaution is taken in looking after the animals at Furry Kidz, I further understand that Furry Kidz, their staff, partners and volunteers will not be liable financially or otherwise, for loss or damage to my dog/s, myself or any property of mine (including but not limited to: collars, leads, beds, containers, any other belongings of the owner and/or animal left at the premises) whilst my dog/s is at, or participating in services provided by Furry Kidz, through sickness, escape, death or from any cause whatsoever.
• I further understand that there are risks and benefits associated with group socialisation of dogs. I accept the risk and I desire a socialised environment for my dog while attending services provided by Furry Kidz. I understand that it is still possible that during the course of normal play, my dog may receive minor nicks and scratches from rough housing with other dogs. Medical bills relating to such medical expenses are for the owners account.
• The safety and well-being of your pet/s is of the highest importance to Furry Kidz. Insuring that your pet remains safe, happy and well cared for is Furry Kidz first priority. Furry Kidz does it’s best to have all pets screened for pre-existing health conditions before partaking in any of our services but some factors may be beyond our control. • I agree not to intentionally bring my sick dog/s to the Furry Kidz Premises/ activities. A qualified veterinarian must confirm recovery from any Contagious medical conditions before returning to Furry Kidz. Medical bills relating to such medical expenses are for the owners account.
• I further understand that there is a greater risk of contraction of contagious viruses, due to exposure during group socialisation of dogs, but Furry Kidz endeavours to avoid these exposures to the best of their ability. Medical bills relating to such medical expenses are for the owners account.
• In the event that a medical emergency arises whilst your pet is at Furry Kidz or participating in a service that we provide, it is imperative that we are immediately able to get them medical treatment. The closest facility is Northrand Veterinary Clinic and for any services they cannot supply, then Fourways Veterinary Hospital. Your pet will be rushed to one of these facilities for treatment and you will be notified. In the case of a medical emergency, the choice of Veterinarian will be at the discretion of Furry Kidz.
• Our goal is to get your pet medical attention as quickly as possible. Owners will be contacted in the event of a medical emergency. However, as part of our promise to provide the best possible care to the owner’s pet, if the owners could not be reached, or the owners cannot supply us with instructions, Furry Kidz may institute whichever action they deem appropriate to alleviate the situation, and all costs hereof will be on the owner’s account.
• I further understand and agree that any problems with my dog, behavioural, medical or otherwise will be treated as deemed best by staff at Furry Kidz, in their sole discretion and in what they view is the best interest of the animal.
• I further agree that I am financially responsible for any medical treatment my pet/s receives as a result of this medical emergency while attending services provided by Furry Kidz.
• I further understand that Furry Kidz reserves the right to refuse, expel or ban any dog who displays aggression to humans or dogs at any time they are at Furry Kidz. • I understand that if my dog is not collected by 6pm, a surcharge of R100 per 15 minutes overtime, or part thereof, will be charged to me. I further understand that dogs not collected by 7pm, will be charged a full days boarding in addition to the daycare rate.
• Dog/s that are not collected within 5 days after the agreed date of discharge may at the discretion of Furry Kidz be rehomed. It is agreed that the owner shall remain liable for the daily boarding rates up to the date of rehoming.
• It remains the responsibility of the owners to examine and satisfy themselves to the suitability of the facility offered and, on the signing, hereof agree, that they are satisfied with such conditions.
• It is understood that only dogs that are up to date with all their vaccinations will be accepted at our facilities. Vaccinations must be done at least 2 weeks prior to check in date. Proof of such must be provided.
• We do not accept any unsterilized animals at our facilities.
• All dogs must be on an ongoing tick and flea preventative program. If any signs of ticks and fleas are evident, the dog/s will be treated with Bravecto or any other suitable alternative. All charges will be added to the account of the owner.
• Enough foods and treats must be provided for the full term of the animal’s stay with full instructions by the owner. Any extra costs incurred to provide food and treats will be added to the account of the owner.
• All daycare costs must be paid in advance for the month and all extra costs incurred during the month must be settled at the end of that calendar month. • All accommodation costs must be paid in full before check in and all extra costs incurred during stay must be settled before the animals are collected by their owner.
• Boarding is charged per night and the day of departure is charged as a daycare day unless collected before 9am.
• Check-in and collection times for daycare are strictly between 6-9am and 3-6pm from Mondays to Fridays. No dogs will be accepted or released at any other time without prior arrangement.
OPERATING HOURS Check-in and collection times for boarders are strictly between 8-9am and 3-6pm from Mondays to Fridays. Saturdays check in/out between 8-9am and 4-5pm check out. No dogs will be accepted or released at any other time without prior arrangement.
• Please note that we are not open on Sunday’s or Public Holiday’s, therefore book-ins and collections must be done either the day before or the day after.
• Animals that are not collected within 5 days after the agreed date of discharge may at the discretion of Furry Kidz be rehomed. It is agreed that the owner shall remain liable for the daily boarding rates up to the date of rehoming.
• I agree to the above conditions and warrant that to my knowledge the animal/s is/are in a fit and healthy condition. I understand that if in the event of a medical emergency that Furry Kidz, at its sole discretion deems my dog to need the immediate attention of a licenced veterinarian, I hereby authorise Furry Kidz to seek medical attention at the above-mentioned veterinary facilities.

Boarding Booking & Cancellation Policy

- 50% payment is due upon booking to confirm your boarding booking. - The further 50% balance is due upon arrival for your pooches stay. - Pease reference with your invoice number and send through your proof of payment to confirm your booking.**Boarding Cancellation Policy.** •25% of full boarding fee upon cancellation 30 – 16 days prior to date of arrival. •50% of full boarding fee upon cancellation 16 - 7 days prior to date of arrival. •If cancelled within 7 days prior to arrival or in the event of an early departure, the full extent of the stay as originally booked and confirmed will be charged.

Pet Taxi Disclaimer

• I am entering into an agreement between Furry Kidz Pet Services and myself for pet taxi services. Furry Kidz Pet Services agrees to provide pet transport services to the client in a reliable, trustworthy and caring manner.
• I authorize Furry Kidz Pet Services to perform pet taxi services as outlined in the client/pet profile and policies, which shall become part of this contract. Prior Payment Arrangements must be made with the Vet, Groomer, Boarding facility etc. Furry Kidz Pet Services is not responsible for any fees due upon pick-up or drop-off of my pet from any other facility.
• I accept my responsibility in the proper restraint of my pet prior to transport for the safety of my pet and the driver/handler.
• I attest to the fact that all vaccinations required by Furry Kidz Pet Services are current and available for verification. If my pet(s) is not current I will be responsible for any incidences that arise from complications associated with the lack of proper vaccinations.
• I will knowingly and with good faith not create an appointment for an aggressive pet(s) that may intentionally injure another animal, driver/handler or person in proximity. I will also be responsible for any physical damage done to the Taxi or restraints required to securely transport my pet(s).
• The client will be responsible for all medical expenses and damages resulting from an injury to the driver/handler or other persons or pet(s) by the pet(s). The client agrees to indemnify and hold harmless Furry Kidz Pet Services in the event of a claim by any person injured by the pet(s)
• I will knowingly and with good faith disclose any medical conditions my pet has prior to transportation and Authorize Furry Kidz Pet Services to obtain any emergency veterinary care that may be necessary during the time spent with my pet. I accept responsibility for any charges related to this emergency care. I also authorize Furry Kidz Pet Services to utilize an alternative veterinarian in the event my primary vet is unavailable. Every effort will be made to contact me prior to obtaining emergency care.
• If my pet is picked up and is sick or injured I will not hold Furry Kidz Pet Services liable and will seek compensation from the responsible party.
• I agree to reimburse Furry Kidz Pet Services for any additional fees for providing emergency care as well as any expenses incurred for unexpected transportation or supplies.
• It is expressly understood that Furry Kidz Pet Services shall not be held responsible for any damage to the client's property, or that of others, caused by client's pet(s)during the period for which they are in its care.
• Furry Kidz Pet Services accepts no responsibility for security of the premises or loss, if other individuals have access to the home or property, during the terms of this agreement.
• Furry Kidz Pet Services will not be liable for injury, damage, disappearance, death or fines of any pet(s) with unsupervised access to property, indoors or out, before pick-up or after drop-off.
• Furry Kidz Pet Services agrees to provide the services stated in this agreement in a reliable, trustworthy, and caring manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Furry Kidz Pet Services, its employees or assigns, except those arising from proven deliberate negligence of the driver/handler.
• Payment is required upfront for the month
• Refunds will only be given if a cancellation is made prior to the scheduled pick up time.
• We reserve the right to refuse service.

Enroll your Furry Kidz today


072 595 3782

or Email linsey@furrykidz.co.za